Caring for families is a privilege. Our Medical Surgical Unit is designed to care for the pediatric to geriatric patient. We care for a variety of diagnoses and strive to personalize each patient’s care. Each patient will be placed in their own room for the utmost privacy.
We are open 24 hours a day, 7 days a week,
365 days a year.
We are located on the second floor. Posted visiting hours are from 8:00 AM to 10:00 PM.
We strongly recommend that visitors other than immediate family visit after 1:30 PM to provide the least amount of interruption to patient care.
To help facilitate continuity of care, we ask that you avoid calling between the hours of 6am-7:30am and 6pm-7:30pm due to change of shift.
We encourage a family member of pediatric and/or critically ill patients to stay at the bedside 24/7. Guest meal trays are available upon request.
Services special to our floor include: pre- and post-operative care of inpatient surgeries, telemetry for those patients who need their heart rhythm monitored, specialty physician consults available, and care specific to your diagnosis.
Our floor is professionally staffed with licensed RN’s and CNA’s. Staff retains their specialized skills through monthly in-services, age-specific education, along with seminars, annual skills labs, and hospital-wide education. Our staff takes the time to be genuinely interested in you and your family to provide high quality care.
You will be seen daily by your family physician and routinely by a licensed nurse. A certified nurse’s aide is available to assist with personal care and to make sure that you are comfortable at all times. Please let us know how we can better meet your needs.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a formal public reporting initiative AHN electively participates in. Patients are asked to rate their experiences regarding their inpatient stay, ER visit, Physician visit, or Nursing Home stay. These ratings are shared with the public and impact our hospital’s reputation and standing in the community. Surveys (either paper through the traditional USPS or email) are randomly sent out by Press Ganey and the patients return their survey to Press Ganey. Press Ganey then shares the data with AHN. Press Ganey also submits HCAHPS scores on behalf of AHN to CMS (Centers for Medicare/Medicaid Services).
• Press Ganey has the largest comparative patient feedback database containing real-time data from more hospitals than any other HCAHPS vendor in the nation, unlike some national vendors who cite the CMS publicly available database, which contains static information that is 9 to 21 months old.
• Our current data has AMH performing better than 92% of all their peers in the Press Ganey data base
• We have demonstrated a 10% increase of in overall hospital rating recently as well as a 16% increase in recommending the hospital to others.